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2 locations in Cambridge
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Reviews
6.4 Okay
Oct 2020
Pros:
Pickup was relatively easy, although they forgot to give me an exit ticket to leave the garage.Cons:
The car had a cigarette smell in it. I also had a random $35 "Miscellaneous Fees" charge which I couldn't get dropped.8.0 Very good
Oct 2020
Pros:
The staff was helpful and friendly. The pickup experience was easy.Cons:
It wasn't possible to adjust driver sit horizontal position - the control for that was just absent and sit was locked. Luckily it was locked in a position that suit me well. The drop-off was a bit confusing - all places were occupied and sign was directing to 7th floor, but there were no designated parking places on the 7th floor, so I was confused whether I should just leave the care wherever, or maybe I missed designated places.10.0 Wonderful
Aug 2020
Pros:
Staff was friendly and helpful.4.8 Mediocre
Jun 2020
Cons:
I was given a car that had the left rear tire pressure very low: 25. The other three were at their correct pressure of 40. Before releasing a car to a customer, the avis should have taken the corrective measures so as not to give me a car with the warning light on in the display.10.0 Wonderful
Mar 2020
Pros:
Kind staff at pick upCons:
Extension too pricey10.0 Wonderful
Mar 2020
Pros:
Great value for price and with very professional, cheerful, helpful staff.Cons:
Nothing in my perspective.One location in Cambridge
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Reviews
2.0 Poor
Oct 2023
9.2 Wonderful
Feb 2018
Pros:
it was very straightforward to take public transit to this Thrifty location from Logan, for no charge and it took perhaps a half-hour which I thought fast. My car performed well and was both new and clean on the inside.2.0 Poor
Mar 2017
Cons:
They don't have any information. Their policies are waste. Their toll charges are compulsory if you don't take it they put fine on you. Thier insurance charges are ao high. Just having car charges low as compared to other companies doesn't matter overall thrifty is super expensive including all insurance toll and other services. They don't have decent cars too.8.4 Very good
Nov 2016
Pros:
Car and service was as expected.Cons:
Separation of collision and liability insurance was a surprise, but it turns out that's common.3.2 Poor
Oct 2016
Cons:
I had booked my car rental 4 months in advance to ensure I would get the car I wanted for a road trip through New England. However, when I got to Thrifty they said they could not find the keys for the car I had requested. I had wanted a small car to save on gas mileage and the elevation I would be driving on. Instead they gave me a mid size car that went through a lot of gas. Also, the car reeked of cigarette smoke. The smell was so strong we had to invest in air freshners which did very little for the smell. I had tried spraying perfume as well which was only a momentary fix. We kept the windows down for most of the drive. When we would turn on the AC, a very sour smell would come through the vents. Also, we had been told rolls would be covered; however, before leaving we told the car had not been registered to EZ Pass so we would be responsible for all tolls, which added up. Long story short, do not rent from this company.6.4 Okay
Oct 2016
Pros:
Cleanliness, comfortCons:
Why pick up at Thrifty Cambridge instead of BOS airport as agree at booking which we have to take Uber for another $62 for round trip to airport !