The only thing that would make the experience better is a little more leg room and the overhead bins are very low. I hit my head when I was settling into the middle seat and was nervous about poking my eye on the corner of a lowered bin when I was deplaning.
The only thing that would make the experience better is a little more leg room and the overhead bins are very low. I hit my head when I was settling into the middle seat and was nervous about poking my eye on the corner of a lowered bin when I was deplaning.
It helps manage expectations to know that this is a discount airline. I brought my own snacks so that I wouldn't have to buy something if I got hungry or thirsty for soda during the flight. One of my seat mates was unaware that he would have to pay $4 for a Coke and was a bit upset. He hadn't listened to the flight attendant say "Drinks for purchase?". All of the employees I interacted with were friendly and professional. My one complaint is that the overhead bins are very low when they are open. I was heading for the middle seat and unexpectedly hit the top of my head on the bottom of the open overhead bin. The headrests were also a little uncomfortable. But overall, for the price, it was a decent value, and I would fly Breeze again.
Flight was on time. The crew was efficient and kind.
Did not like the fact that I was charged to take on a bag I usually put in the overhead
My flight was delayed, not by much.?very good communication during fest and waiting to board.
Communication with airline electronically was difficult. No number seemed available to talk to customer service.
What could have been better is if Discover credit card would be able to purchase food
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.
A regional sized plane was used for a cross country flight with no overhead bin space. I had to "pink check" my laptop and my medications. I was NOT pleased!!!!
Absolutely nothing flight was cancelled and delayed for 2 days. Barely a heads up I want a full refund
The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!
Best airline! Always friendly and welcoming. Skyclub was great and loved the fast free wifi on board. I also love that you can pre-order your meal on the app!
Atlanta boarding crew at gate were filled with arrogance and were disrespectful. In flight crew showed indifference to the needs of passengers. This is about the flight from ATL to BDL.
Boarding was somewhat chaotic. Unable to evaluate crew or food/drink because captain kept them seated due to turbulence. Have no idea if entertainment was offered.
Everything went smoothly. I didn’t like that when I booked in the main cabin my wife and I weren’t seated together. One would think when booking on an option that allows picking your seat. They would put you and your travel partner together. Had to call to get it sorted. They did fix.
They did a fine job. Can't wait to use Delta in the future.
Seats in first class on the E175 recline too far back. I was in 2A, and the man in 1A fully reclined almost the entire flight. It took 6-7 inches of space away from me and made it very difficult to work on my laptop.
I had back trouble prior to my flight and everyone was great about helping me.
My tv was broken on the flight which is disappointing when you pay for a seat and expect a service
Always delays from Boston to Salt lake but this time was very long. Don’t understand while they board the passengers and then make them sit in the plane
Service for food to our seat was a bit slow. Snack choices were just pretzels or baked chips. My seat cushion was not attached. Other than Barbie, video choice were not very good or current.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
almost 4 hour delay as they over booked and had to wait for 8-10 volunteers to agree to travel next day.
Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.
I loved the flight and the crew. It was comfortable and smooth.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
ticketing issues caused many customers to have to go back to check in after waiting in security, then go through security line again.
Flight attendant was incredible. Very efficient, friendly and pleasant. Patricia was one of the best I have ever seen. Please give her a big raise!
LIT to DFW - 3 hours late; the entire plane had been boarded before they told us there was a delay due to a weather-related ground stop in Dallas. DFW to MAY - 2+ hours late due to A/C needing to be repaired after everyone had boarded, then when we finally reach the runway, the First Officer timed out and we had to taxi all the way back to the gate and wait for a new one. I arrived in New Orleans 5+ hours later than I should have. Return flights were completely cancelled; rebooked through the app to fly through CLT instead of DFW. MSY to CLT had no issues, but CLT to LIT was delayed 1.25 hrs because flight attendants had not arrived to the airport yet. At least they didn’t make us all sit on the plane to wait for them. I should have driven.
The flight was 6 hr late and then they blamed it on the weather. All of the other planes were coming and going fine.
delayed delayed delayed. was supposed to have a 2 hour layover and very nearly missed my connection.
Well, flight times cause some wait, but there were not times available and we understood. I didn't check any luggage, because it has become too expensive. I was able to add any extra items to my co-travellers check bags. [Luckily, this trip wasn't international.] Last, I hadn't flown AA domestically for a while, but partners and coworkers had warned me in advance that not all planes have monitors at every seat. Luckily, I was mostly prepared to use the in-flight entertainment and happy I was. The great: AA staff is always kind and comfort is way better than the budget airlines that I sometimes have to fly. I know my points and vouchers all expired over the last couple of years, but I still enjoy AA when I do fly with them. I also appreciate all of the locations we can go directly from pur home airport. Since we are traveling more now, I hope to take advantage.
The flight attended didn't ask one everyone in our party if they wanted a drink or snack. The one attended appeared to hate her job which is the one that attended to us.
Flight was changed last min. Had a screaming infant a row in front of me and a parent who did nothing to calm the child.
Despite a bumpy flight the pilot was great. The rest of the crew on the other hand couldn’t care less if a passenger would colapse and die. Horrible service, robot like, lifeless…
No service due to turbulence. No entertainment on this type of aircraft. But nice old comfortable seats.
Flight was delayed two hours due to crew-scheduling issues.
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