Plane was old and small. Crew was not very friendly and didn’t check in much or offer water more than 2 times over a 8 hour flight.
Plane was old and small. Crew was not very friendly and didn’t check in much or offer water more than 2 times over a 8 hour flight.
We were on a full-service fare as part of a long-haul trip so it was disappointing to be on such a no-frills flight (no meals/hot drinks/entertainment) especially for a 3.5hr flight, at the start of a long trip. The crew however we’re lovely & friendly.
The Wi-Fi was unavailable on this flight for some reason.
The flight was delayed almost 2 hours. Bad customer service etc. I will never fly Luthansa. Ever!!!
the flight from Tampa departed with a delay. The food on board was poor, usually on international airlines alcoholic beverages are offered free of charge , but here it was for a fee, the cutlery was wooden, there were no hot drinks (tea, coffee). Unfortunately, I didn't take pictures of the portions of food, but it wouldn't have been enough for a child either.And in the future, I will try not to use the services of this airline
That flight was smooth, and staff we courteous. it was a full flight so very tight. The boarding through security was not properly controlled. it was rushed and the scanning process for our bags, etc. was pilling up at the other end with no time to empty our belonging my personal items almost toppled over on the floor if i hadn't caught it rapidly. Was it just that time, or always like this - cant say. other than that all else was fine.
Boarding was friendly and quick. While the plane model was older with no live tv, the entertainment was full of movies and tv shows. All food was available. Pilots were very communicative with status of the flight. Flight landed on time.
It was terrible because the flight was delayed for 3 hours.
Crowded flight, but upbeat and kind crew. Pilot greeted us at door, flight attendant thanked a number of “special” passengers for their business, another addressed an eight-year old boy as “young man.” United obviously trying to up their game, but though all of that is nice and notable, flying still feels like moving along a human assembly line, being herded into one small space after another (boarding areas with too few seats, planes with limited personal space, shuttles (IAD) packed too full.
Did not like the seat spacing. The seat was very narrow and tight.
United domestic flight was better than international flight. There was no switch to control Ac In international united flight. Food was also average, Air canada food was much better than united.
Seat didn't recline all the way back. Very uncomfortable flight for 8 hours. The turbulence eliminated snack and food stops
Was lucky to have a employee at the AA checkin counter that had compassion and understood they ordeal that we went through with our original flight being diverted, needing to stay in the aircraft and then flying to the original destination; adding hours to the trip and forcing us to miss our connection and our rebooked connection. She was able to get up on standby on the highest priority on the next flight to the closest airport we need to be at and it all worked out despite being many hours late.
Delayed so that missed connecting flight. Connecting flight was also delayed on the tarmac but they closed the gate before the rescheduled time.
Took off over an hour late with multiple mechanical issues. Gate agent in Dallas was lazy and was slow as molasses. Had a line 10 people long. Spirit bad..
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
Ac was broken so we deplaned, waited 2 hours, taxiing for takeoff they said the plane would not fly so we went back to the gate and got a new plane which took another hour. In all a 4 hour delay for an 80 min flight.
Horrible people at the gate, they force me to check in my carry on, even thought no one behind me has to do it. I had to get out of the airport in NY to get my bag and go thru security again on my way to Honk Kong. The worst part is the employee threatened me with loosing the flights if don’t comply.
Delayed flight, few announcements with information, no comps, cluster f boarding because zones weren’t spread out and announced loud and repeatedly, staff did their job -nothing more nothing less, annoying kids were speaking and kicking the heck out of the back of my seat and parents weren’t willing to parent… so another typical day of air travel in the US.,
Flight was delayed until Next day as crew timed out
The flight was great until towards the end when the flight attendant read an excessively long commercial for purchasing an american airlines credit card. The worst part is that we are doing a lot of traveling this year so i was actually interested in getting the credit card, but I was so annoyed with the long commercial that I completely dismissed the flight attendant bringing around the information. Next time, keep the sales pitch to 10 seconds and then pass around the brochures!!
Boston Logan is a crummy airport - signage is terrible or lacking in areas. Boarding seemed to be a free for all and with all the different airlines speaking, you couldn't tell who was supposed to be where and when. Plain and simple, airlines should board from the back of the plane to the front. Also someone was sitting in my seat. By the time that was figured out, I had to place my overhead behind me which made de-planing more difficult. Logan is not Lufthansa's fault so that is not on them, Boarding is on them! Still, overall it was a Good Experience flying with Lufthansa. This is not my first flight with them...
Overall, the flight was comfortable without any serious issues. Transit through Frankfurt airport was a little confusing, but not too difficult if you follow the signs
There was a screaming child just behind our seats. This prevented us from getting any sleep during the night!!
Staff disappeared after dinner service until breakfast, no help with beds, no help running to our gate to catch connection cause flight was late, our luggage didn’t make it, took over 24 hours to get luggage to hotel, no compensation!!
Everything was good except food. I believe there is room for improvement
Houston to Porto flight delayed landing made us miss our connection. Tried to get on standby for the next flight and even though the lady knew we wouldn’t be able to get on it and she sent us down there. We sat there three hours and then we’re told there’s no way you’re getting on this flight. So we had to go to customer service and ended up having to spend the night in Frankfurt and missed a whole day of our vacation in Porto
Lufthansa flights were great. United flight from houston to Frankfurt had very small seats with almost no space
Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.
Everything could be better. The plain was in Orlando for 3 hours prior to boarding. After boarding all the passengers they found out that plane has a mechanical problem. After an hour the problem was solved, the pilot comes on and states, (We have to go back to the gate and take on more fuel!) Are you kidding me???? Who they have for pilots, Boy scouts?? I barely made my connecting flight to Vienna, but my suitcase did not. I'm still waiting for it, in Gyor, Hungary. Am I having fun yet?? Other passenger were in the same binned. I travelled all over the world both for business and pleasure with all types of airlines. By far of all the carriers I travelled with, Discover is the worst. I'm contemplating to bight the bullet and go back to the US with a different carrier. For International flights, the seats are made for little people. The person in front of me had his seat reclined the whole way, I felt like he was sitting in my lap. For closing, I would not let my dog travel with Discover, yet alone recommend it to an other person. Does it sound like I'm frustrated, Think about having to travel back to the US with them. I'm sure I'll not hear back from you, because nobody wants to hear about bad news, but with all the hype Discover puts out there about their services, nothing could be further from the truth. Joseph A. Nagy
Only problem we experienced was not anything to do with Lufthansa. When changing planes in Frankfurt we spent over an hour on passport control line. Lufthansa did a marvelous job on everything from keeping me informed via texts, to terrific cabin crew.
Boarding was delayed and a bit hectic. The crew was super nice.
Brand new airplane Airbus 330. Great crew. The staff on the ground is always a bit mediocre at Condor.
Some pretty unfriendly check in crew members. This is a no frills airline.
Seat was the worst I ever had in an airplane
I will definitely recommend your service. This is my first experience with Condor and so far it was great!
A flight attendant placed a meal on my tray. I was in 44E. The passenger who was in 44G had gone to the bathroom. I ate the meal. When the passenger in 44G asked where his meal was the flight attendant put the blame on me. She claimed another attendant put the meal on my tray. She then claimed when she gave me the meal she asked me if I had ordered a special meal. She did not Worst experience I have ever had with a crew member.
Entertainment screen was not functioning, there was no effort made by flight attendants to take care of the problem. All I could do was looking at customs forms and watch landing videos for 10 hrs 😁 Bruno Volk
I did not get a flight from JFK to Portland nonexistent Condor flight 308 does not exist and JetBlue knew nothing and someone changed my ticket and eliminated that leg of the flight. I would love to know who’s going to pay for my $750 car rental.
My return flight from JFK to Portland Maine disappeared and it cost me $750 to rent a car and drive home from New York. I don’t even know where to start with who screwed up or what condor blaming the ticket sales or JetBlue JetBlue knows nothing. Everyone giving me the runaround. Gotta say the service all-around sucked.
The flight was fine. We were served a meal and a snack. Boarding was fine.