Barbara at JFK terminal for Alaska was very helpful in retrieving our boarding passes for our connecting and quite pleasant!! Thanks
Barbara at JFK terminal for Alaska was very helpful in retrieving our boarding passes for our connecting and quite pleasant!! Thanks
The TSA line took over an hour and half to get through due to being understaffed and only having one scanner open. I got to my gate with five minutes to spare only to find out my flight left 8 minutes early. I needed help rebooking and had to pay to get a new ticket and was grounded for 24 hours. Not the greatest experience to start things off and had to completely rework my trip to accommodate the situation.
It was okay. Gate crew could be better organized. Wheelchair service for my mother was late as we deplaned. Flight crew was alright. I’ve seen better and worse.
Great! Wish we had more Alaska flight options in MSP
I was happy with my whole experience, and it was a smooth flight. Thank you
The people who worked for Alaska Airlines, both on the ground at O'Hare and during the flight, made it remarkable for me. Their customer service is incredible; they're kind of like the Nordstrom of the sky.
Thw crew was excellent but due to poor scheduling Alaska Airlines routed our flight to LAX then LAX to Seattle. This delayed our arrival at the airport by at least 5 hrs and really inconvenienced us in many ways...
We loved the extra legroom on the flight and the fact that we didn’t have any one beside us.Everything was a n time and satisfactory.
I booked flight for my son. He had an epilepsy episode while in line boarding the plane. No refund. WTF? Never again book with Kayak.
The queue before check-in was long and slow moving due to too few desks being open. THEN, WHEN WE FINALLY REACHED THE CHECK-IN DESK WE WERE CHARGED US$70 FOR 2 BAGS. What rubbed salt into the wound was the incredible number of large bags in people’s “carry on”.
Spokane (GEG)United States
Bellingham (BLI)United States