I would have appreciated notification that our flight was moved to another gate LAST MINUTE so that we would not have missed it. We got no such notice and had to spend another night to catch an available flight in the morning, which was huge inconvenience. We will never fly Alaska again.
I would have appreciated notification that our flight was moved to another gate LAST MINUTE so that we would not have missed it. We got no such notice and had to spend another night to catch an available flight in the morning, which was huge inconvenience. We will never fly Alaska again.
I was happy with my whole experience, and it was a smooth flight. Thank you
Liked premium seat. Did not like: having to pay for entertainment/wi-fi; having to pay for food; single-aisle; and, only three rest rooms.
The airline was way too cold. We were freezing, I don’t know if that is normal. Overall it was pretty good flight. Always flown Alaska Airlines and I am not changing.
I booked flight for my son. He had an epilepsy episode while in line boarding the plane. No refund. WTF? Never again book with Kayak.
I was sitting in row 31 and felt bad smell coming from the toilets especially when boarding and exiting not much during the flight.
Great. They got us on an earlier flight. Really appreciated that
I had very little legroom and the only food available was really salty
The flight both ways was pleasant and uneventful. The staff was friendly, accommodating, and overall very helpful.
Offer snacks/meals for people with food sensitivities. HAVE TV SCREENS!
Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours
5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
Horrible. This was not first class. This was a connecting flight whi h was late. My original flight never came. I hated the fact that delta gave me a connecting flight from New York to Orlando Florida. No meals and the television screens were not working. There wasn't even any power to charge your phones. This is NOT FIRST CLASS DELTA!!! Do better next time!
They did a fine job. Can't wait to use Delta in the future.
Seat back monitors and outlets were dead and not working.
The experience was good and the flight departed on time and landed early
The flight was delayed but we got to our final destination.
public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.
Boarding super slow with people allowed to linger in aisles
My window shade didn’t work. So I missed coming into my city. ☹️
There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.
flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing
I liked everything about the flight. The service was excellent!
Positive: Entertainment via phone on the short was great and my first time. Good food and wine and head phones for free. Negative: Seat hardly reclined on the long flight. Breakfast was an egg with a bun. No egg choices and rather have something sweet like bun/jam and Youghurt.
Delayed a day due to snow storm. Was upgraded. That kind of made up for significant delays from FLL to COS with no compensation or acknowledgement.
The crew were really great, but the 4 hour delay in small chunks was the worst.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Good. The wife was not working but then it got resolved.
Pasco (PSC)United States
Orlando (MCO)United States