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Overnight flight in the old style Business class, but still very good.

I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.

Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!

Only chicken as a meat dish through out the flight

Nothing really was great as such. Seen other no name airlines perform better.

Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers

I’m unclear why I had to pay extra for assigned seats as Turkish airlines did not honor the seating. We were placed across the aisle from each other on TK 34, and were seated behind one another on TK 694. Because my name was misspelled on e-ticket (Klawiter, instead of Klawitter) I could not log onto website to get the connection gate number in Istanbul. The monitors in the airport were a jumbled mess 1/2 Arabic and 1/2 English.

On line check in needs a lot of improvement. I tried and gave up.

Food not good, flight attendants not the best, not accommodating very ruff

the female flight attendant was racist towards me. I could tell she treated the two other passengers next to me with more softness.

Original plane sidelined. Had to wait an hour for replacement.

Fantastic. Smooth boarding with an infant. Never experienced it with any other carriers.

An hour and a half late is UNACCEPTABLE. The negative impact to our family is unconscionable. And for the price we were forced to pay...

Flight was delayed 2.5 hours - a big deal on an overnight when you plan to sleep.

I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.

flight delays, staff only communicating when pushed, food service lasting a grand total of 7 minutes, stuck in seat from 45mins into flight until landing

Nice flight, nice crew but no cookie or napkin with my seltzer.

The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.

EWR terminal C United Club is great. Flight and everything else mediocre

737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.

All good! But sandwiches for breakfast need to be warm!!!!! Not cold!!! You do not want anything cold in your stomach in the morning!… think about it!

LOT airlines wasn't the best. They had trouble with boarding and they didn't have my information on file the right way. They change last minute details without us knowing and everything was a HOT MESS. Lot airlines also lost my baggae which was the carseat and haven't responded to any of my emails.

Would have liked to have Wi-Fi on the longer flight (nyc-Warsaw)

My flight was cancelled and I went through hell to get it fixed, with no help from the website I booked it on. My reservation was cancelled AGAIN by the site I booked on without my knowledge a week later. The flight itself that I finally got on was awful. Drunk man belligerent the entire flight, I don't understand how he was allowed on the flight.

Lot still has not refunded me after they cancelled my flight to India!! Kayak had been awful at getting me this refund too. Will NEVER be using kayak or LOT again.

Tv screen not working. Food in business class was cold & not available

The customer service and the flight experience were very good!

My bag was lost despite an almost 8 hour layover in Warsaw. Nearly 12 hours after my arrival, I have not heard anything about it.

The plane was very comfortable, the seats were great for overnight flight. The bathrooms were spotless the entire flight

They canceled our flight last minute and we had to get another flight with twice the cost

Dinner was excellent - beef stew, the eggs for breakfast were only ok. It was soooo nice that there were so many options for movies and games.

Captain waited 45 minutes for late passengers boarding from Washington DC to Munich which was nice for them but caused our luggage to miss boarding our connection on to Bucharest. We then did not receive our luggage for about 48 hours after landing which was very inconvenient for our travel.

Poor, we had 1 hour to grab our checked luggage, go through customs, recheck bags and run across terminals to make our United flight. Poorly planned connections.

Check in in Albuquerque was awful. The people were great but they were over loaded. The procedures were terrible. We got through fine but it took 90+ minutes.

Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.

Staff didn’t care in business class. Closed the door on my mom while she was on the jetbridge and flight attendant told me she would make it from the connecting flight. They lied. My luggage was damaged on arrival. No success in filing damage claim.

Boston Logan is a crummy airport - signage is terrible or lacking in areas. Boarding seemed to be a free for all and with all the different airlines speaking, you couldn't tell who was supposed to be where and when. Plain and simple, airlines should board from the back of the plane to the front. Also someone was sitting in my seat. By the time that was figured out, I had to place my overhead behind me which made de-planing more difficult. Logan is not Lufthansa's fault so that is not on them, Boarding is on them! Still, overall it was a Good Experience flying with Lufthansa. This is not my first flight with them...

Overall, the flight was comfortable without any serious issues. Transit through Frankfurt airport was a little confusing, but not too difficult if you follow the signs

There was a screaming child behind our seats. This prevented us from getting any sleep during the night.

Economy class has no legroom so if you have the money worth to upgrade! Food was absolutely horrible! The crew was super nice!!!!!

The flight was provided by Aer Lingus and our seats were in a poor condition (15A & 15C). They looked like they needed repairing/replacing and were uncomfortable for such a long flight. Also the arm rests on Aer Lingus planes do not lift more than around 45 degrees, instead of the usual 90 degrees upright, meaning you cannot maximum the space between you & your travel companion so as to be more comfortable for such a long flight.

Flights were actually with Aer Lingus outward and American Airlines & Aer Lingus on the return journey. Outward flight with Aer Lingus was good but the return flight with them was not so good as our seats were in a poor condition (15A & 15C) and looked like they needed replacing! The American Airlines flight from Miami to JFK New York was good and the seats were very comfortable and spacious (32D & 32E)

Awful. Delay, lost vacation time and travel time now more than 24h

Awful. Flight delayed and we missed our long flight to Rome. It has been a nightmare and we have still not arrived. It was NOT a weather delay, just poor planning by AA

Boarding was as fast and efficient as possible. The flight crew were amazing and extremely friendly. We enjoyed our flight.

Very bed boarding, there was overbooked and make a lot of problems and noises

There was a problem in the luggage because there were not porters

On my way from Chicago to London, I was seated next to a quite heavy passenger. I could barely move. BA should have ensured that overweight customers are placed in comfortable seats and not to penalize also other passengers because BA is not willing to accommodate these passengers and their needs. No respect at all.

The flight as far as timings go was excellent. Unfortunately we ended up sat with someone on a night flight who had been drinking alcohol before boarding and BA staff were happily serving him more alcohol. He was very drunk which made our flight uncomfortable and awkward. My partner had this person lying on him whilst asleep. Alcohol should be served minimally. If there had been an emergency this person would not have been in a fit state to act accordingly.