My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
There were delays on both ends. It made it less than excellent. This plane was great though
Fight crew was not very attentive and the bastions were gross!
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.
amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!
5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.
We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.
I can say I will not be taking this airline again any time soon. Seat were uncomfortable and too tight. Lack of chair screen and little overhead space.
American Airlines canceled the flight twice and was unable to facilitate a change of city for us after our travel plans became affected. We lost alot of money due to this and it seems like the airline was trying their best not to facilitate this. Mind you, I am a very loyal member.
Poor availability of food. Cold cabin temperature. Extremely long waiting time for a flight attendant to respond to a call button signal.
Every host and pilot were very professional. My next flight would be upgraded from economy to the next group.
I asked for a window seat and when I got on the plane 24A did not have a window so was very not happy, but good and entertainment was good and the staff was very good, so the only complaint was the seating.
Flights were actually with Aer Lingus outward and American Airlines & Aer Lingus on the return journey. Outward flight with Aer Lingus was good but the return flight with them was not so good as our seats were in a poor condition (15A & 15C) and looked like they needed replacing! The American Airlines flight from Miami to JFK New York was good and the seats were very comfortable and spacious (32D & 32E)
Awful. Flight delayed and we missed our long flight to Rome. It has been a nightmare and we have still not arrived. It was NOT a weather delay, just poor planning by AA
My seat was in a good row. In our section it was the first row. But it was difficult tooperate seat entertainment features > table, screen, even though I often fly.
Boarding was as fast and efficient as possible. The flight crew were amazing and extremely friendly. We enjoyed our flight.
There was nothing to like besides the crew. The comfort of the airplane was poor (seat did not work properly and it was not comfortable). The “entertainment” system did not work! On a flight that last nearly eight hours, (which is advertised as having excellent entertainment options), that is unacceptable! Passengers should have been given free WiFi for the flight. The food served on the flight was below school lunch grade food. (With one exception, the ice cream snack). The chicken entree was tough and nearly impossible to cut and eat. The “pizza” served later in the flight was worse. The chicken pizza had a dry crust and the “toppings” were equally not enjoyable. The amount of chicken and cheese were almost non existent. Overall not a flight we would want to repeat!!
There was a problem in the luggage because there were not porters
2-1/2 hours on tarmac after arrival to DFW, lost connection to London, 3 hours wait for customer assistance, stayed on our own account in DFW, no replacement flight for 5 days, had to cancel the entire travel and return to Monterrey today.
My worst flying experience so far. This flight was delayed a total of 42 hours and diverted to New York before it was finally cancelled. It was delayed 4 and a half hours in London. As we were scanning our boarding passes at the gate they advised that the flight was being diverted to JFK since the delays caused us to missed the open hours for Charlotte international customs and immigration. We were assured multiple times by airport personnel, flight attendants, and the Pilot that we would land at JFK go through customs and immigration and then reboard the plane to fly to Charlotte in the same night. When we landed in New York the pilot advised us as we were retrieving our carry on luggage that we were delayed till 10am the next morning and to see guest services to get a room for the night. During this time I had to purchase a room for a family member in Charlotte which drove over 4 and a half hours to pick us up from Charlotte. This could have been avoided if American Airlines had been up front about the delay. Then after standing in line for over 2 and a half hours at guest services we were taken by taxi to a hotel 30 minutes out of the way. Luckily I looked for other flights that night and found one at 8 am to get on. The initial flight which we were scheduled to fly to charlotte in was delayed 12 more times and was finally cancelled 42 hours after it was supposed to land. I am unaware of what happened to the guest that were supposed to fly on the flight after we were placed on another flight but 42 hours in delays for a direct flight is absolutely ridiculous.
Larnaca (LCA)Cyprus
Los Angeles (LAX)United States