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Passenger van |
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Full-size |
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Premium |
One location in Lafayette
Filters
Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
May 2021
Pros:
The staff was friendly and helpful. Pick up and drop off was easy.Cons:
I thought it was pricey but it was the cheapest option, so could just be that I don’t rent card very often.2.0 Poor
May 2021
Cons:
They need to make it explicitly clear (online and at rental kiosk) that they do not accept Debit cards so we don’t wait an hour in line at the airport only to find out that I can’t rent a car when I finally speak to the employee.6.0 Okay
Apr 2021
Cons:
Drop off experience was not smooth. No one available to ask questions. Drop off in Kenner was somewhat of a nightmare. Next time I’ll allow at least an hour extra time8.4 Very good
Feb 2020
Cons:
Having certain rental cars that you can smoke in for a long trip4 locations in Lafayette
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Jun 2022
10.0 Wonderful
Dec 2021
4.0 Mediocre
Nov 2021
2.0 Poor
May 2021
Pros:
NothingCons:
They are scam artist behind the counter at LFT. They literally had the audacity to try to charge me for a broken windshield that I did not break. They have no cameras around the rental car area yet claimed it was my fault. Absolute trash employees and trash company, I will never rent from hertz ever again.One location in Lafayette
6 locations in Lafayette
Filters
Reviews
10.0 Wonderful
Dec 2018
Pros:
Very friendly quick and convenient definitely will be renting again.2.0 Poor
Oct 2018
Pros:
Appreciated the confirmation call.Cons:
My pickup was scheduled and confirmed for 2:00 on a Saturday. I arrived at 1:55 and the business was closed for the day. I took a cab back to the airport and rented from a different agency.10.0 Wonderful
Apr 2018
Pros:
I've rented cars several times from several locations, my best experience ever. In and out very quickly.Cons:
Location is very hard to get in and out of, traffic in Lafayette is horrible, but it was worth it.3.2 Poor
Feb 2018
Cons:
I couldn’t because they give it away, not a phone call, NOTHING.6.0 Okay
Aug 2017
Pros:
Because my flight was late they had to move my reservation to the airport branch instead of the off the airport branch and I ended up having to pay about $50 more bucks. The counter clerk was nice, he tried to get me some discounts. But their drop off location is in a weird lot that has you walk through the side of the airport and there is no one there to hand the keys to. So you go to the same counter you got the car from and of course they ask what your mileage was, like I know?2.0 Poor
Feb 2017
Pros:
I made the reservation to only have to cancel it cause Enterprise did not have the van I requested. They did not help me much for my inconivince.Cons:
SameOne location in Lafayette
Filters
Reviews
6.0 Okay
Nov 2023
One location in Lafayette
One location in Lafayette
Filters
Reviews
10.0 Wonderful
Mar 2017
Pros:
Customer service2.0 Poor
Mar 2017
Pros:
NothingCons:
Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor10.0 Wonderful
Feb 2017
Pros:
The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !8.0 Very good
Oct 2016
Pros:
I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.One location in Lafayette
Filters
Reviews
1.9 Poor
Jun 2021
2.0 Poor
May 2021
Pros:
No we waited in line for an hour to find out they did not have our reservationCons:
Notify people ahead of time the vehicles may not be available10.0 Wonderful
May 2021
Pros:
The staff was very friendly and went out of his way for me to find it quickly and easily in parking lot.Cons:
I couldn’t find the manuel2.0 Poor
Nov 2020
Cons:
I reserved a convertible because we needed a parade car for my daughter. They confirmed the car in advance, but once I got there, NO CONVERTIBLE. The person working the counter was not the friendliest and acted as if it was not their problem. Very Disappointed with the whole experience.2.0 Poor
Mar 2018
Pros:
nothingCons:
they gave away my car and did not have a car to give me, I had to go else wher9.6 Wonderful
Mar 2018
Cons:
Drop off location was a bit confusing.One location in Lafayette
Filters
Reviews
10.0 Wonderful
Sep 2017
Pros:
I really liked Neshanda (maybe I misspelled her name). Very helpful. Helped me get another vehicle since the mini van I reserved was not there.Cons:
I hate not getting the vehicle I reserved on line. You showed a mini van but that is not what I got. Why do you ALWAYS bait and switch? I do not think I have ever gotten the exact vehicle I have reserved. Why?????5.2 Fair
Apr 2017
Pros:
Not much of anything about the rental.Cons:
Car was dirty in inside. Scratches all over outside of car. Brakes made noise because of a needed brake job, and the car had 40k miles on it. Worse rental I had in years.6.8 Okay
Feb 2016
Pros:
People were friendlyCons:
I booked a Suburban or similar. Was called the day before and was asked if a mini van would be ok. I said yes. When we got there we got a Cheverolet Traverse. Not at all big enough for the people and luggage we had. Very disappointed!One location in Lafayette
One location in Lafayette
One location in Lafayette
Along with a 9 passenger van, rental companies in Lafayette offer 7 passenger vans, 8 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Lafayette |
---|---|
Car types | Van, Minivan |
Rental locations | 20 |
Airport locations | 10 |