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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
3 locations in Pineville
Filters
Reviews
10.0 Wonderful
Jun 2024
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was very friendly and fast7.6 Good
Nov 2020
Pros:
Quick pick up and clean car.Cons:
Drop off went poorly. Was wrongly accused of a scratch above the gas tank that was there when I picked the car up and did the walk around.10.0 Wonderful
Sep 2020
Pros:
Call was nice and cleanCons:
Nothing8.0 Very good
Sep 2020
Pros:
YesCons:
More convenient locationsOne location in Pineville
Filters
Reviews
10.0 Wonderful
Aug 2018
Pros:
Awesome upgrade due to budget not having the vehicle that I reserved.Cons:
The interior of the vehicle could have been cleaner when I picked it up2.0 Poor
Jul 2017
Cons:
I was able to make an appointment and once I got to the rental office which I had to pay to get to, there was no cars.2 locations in Pineville
One location in Pineville
One location in Pineville
2 locations in Pineville
Filters
Reviews
2.0 Poor
Oct 2023
4.0 Mediocre
May 2021
Pros:
The car was goodCons:
They were unable to change the drop-off location. Two people said they could not do it. A third said they could but for almost double than I paid for rental for the weekend!2.0 Poor
May 2021
Pros:
N/ACons:
Not only was the service poor and the wait times long but the vehicle that we reserved had been given away and there was nothing ready for us when we got there. The car that was given to us hadn’t been cleaned, a lower class and smelt as if two skunks had a fight in the center cab of it. This was a very strong marijuana smell soaked into the interior. We left in the vehicle so that we wouldn’t have to wait any longer since we were already behind on a property meeting that was over two hours away. We drove the entire trip with the windows down and even purchased fabreeze along the way, neither of which helped with the smell. The only thing that the location representative offered us was a $5 refund on the car for it being a different class and I spoke with one service agent who informed me that there were no supervisors for me to speak to and that the only thing that could be offered was a discount voucher for another rental. Seeing that marijuana is ILLEGAL in the state of North Carolina I really don’t want to take another chance at booking another rental from any Hertz right now until someone could at least have the courtesy of telling me that this isn’t the standard business practices of one of the largest rental car agencies in the country. I am puzzled that they are still in business.2.0 Poor
May 2021
Pros:
Nothing! This was the worst rental car experience... the location was closed when I arrived (despite the fact that no emails or other information listed an early close time), the staff were unfriendly and unhelpful, the car wasn't clean or ready for pick up.Cons:
Everything!4.0 Mediocre
Apr 2021
Pros:
The staff seemed overwhelmed at pickup, drop off was a little smoother. I must say this wasn't the best experience.Cons:
The pick up started off rocky. The staff member who checked me out was complaining about being at work. When I asked questions about the size of my rental I was blown off. My car was so poorly cleaned, I had to get it washed before leaving for our trip. We also ended up driving one of our personal vehicles because the size of the rental was not as I requested.2.0 Poor
Apr 2021
Pros:
n/aCons:
The staff took too long to acknowledge us and provide the rental car. The car was given to us with dog hair on the seats and an odor. In addition, the car was not cleaned very well, so, I took to the car to the car wash to clean and vacuum it out. There was information left behind from a previous driver.Along with an 8 passenger van, rental companies in Pineville offer 7 passenger vans.
Pick-up location | Pineville |
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Car types | Van |
Rental locations | 3 |
Airport locations | 0 |